Shipping policy
Shipping policy
Thank you for shopping at Huusk! Below you will find detailed information regarding our shipping rates, delivery timelines, and standard operating procedures.
1. Shipping Destinations
We currently ship exclusively to addresses within the United States (including contiguous states, non-contiguous states, and U.S. territories).
2. Shipping Rates & Delivery Timelines
We offer FREE Standard Shipping on all orders within the contiguous United States, with no minimum purchase required.
| Destination | Shipping Cost | Estimated Delivery Time |
|---|---|---|
|
Contiguous U.S. (Mainland U.S.) |
FREE (No minimum purchase) |
5–11 business days after shipment |
Non-Contiguous States & Territories
|
• $12.99 (Orders under $99) • FREE (Orders $99+) |
7–15 business days after shipment |
*Note: Business days are Monday through Friday, excluding official public holidays. Delivery times for island territories may vary depending on carrier sea/air schedules.
3. Order Processing & Handling Time
- Processing Window: Orders are typically processed and transferred to our carrier partners within 1–3 business days.
- During peak promotional seasons, major holidays, or temporary restocking periods, handling time may take slightly longer.
- Cancellation Notice: Our automated fulfillment processes begin shortly after purchase. If you wish to cancel, please notify us within 24 hours of placing your order, subject to our cancellation policy.
4. Order Tracking
Once your package is dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier link. Please allow 24–48 hours for tracking updates to populate on the carrier system.
5. Incorrect Shipping Addresses
Please double-check your shipping address during checkout. We are not responsible for delivery delays, failed deliveries, or lost packages resulting from incorrect, incomplete, or invalid addresses provided at purchase.
6. Lost, Delayed, or Missing Packages
Every order is covered by our Shipping Warranty against loss or damage in transit. If your tracking status stops updating, is delayed, or shows delivered but cannot be located:
- Verify the delivery address on your order confirmation email.
- Check surrounding property areas, porches, or consult with neighbors/building managers.
- Contact our support team promptly at service@huuskknives.com.
Our support staff will initiate a formal investigation with the carrier and resolve your issue within 48 hours (including weekends and holidays).